RETURNS

 

RETURNS: 

If for some reason you are unhappy with your purchase, please contact us within 7 days of receiving your item to request a refund or exchange. The return must be posted to us within 7 days of requesting your refund/exchange, the cost of postage will be at the expense of the buyer. 

Please message us via instagram @glassandco__ to arrange your return and notify us the reason of wanting to return your item. 

Faulty Items 

As we package each roller it in inspected to ensure there are no faults - however if unfortunately your items arrive faulty or damaged please contact us within 5 days of arrival and we will issue a refund / exchange. 

Please message us via instragram @glassandco__ with photos of your faulty item and your order number. We will arrange a refund or exchange for you. 

 

Other: 

If there is any issue that occurs with your order, please do not hesitate to contact us via our instagram @glassandco__. We are very understanding and want your experience at glass and co to be as seamless as possible xx